Certificate Sharing Journey Optimization

10 Minute SchoolLead Product Manager2023
Optimized certificate sharing functionality to increase organic traffic and user engagement through improved public pages, profile sections, and tracking capabilities.

Situation

Certificate was the key way to signal positive learning outcome among peers and becoming a major way to increase organic traffic. However, the sharing experience had technical issues and lacked proper tracking.

Task

Certificate Public Page UI Fix and PDP Redirection, Certificate (Profile) section sharing issue fix, UTM parameter added to Certificate public URLs for data tracking, Paid certificate template change.

Result

Within 6 months, increased Avg Certificates downloads by 66.11% and increased Avg visitors by 91.62%.

My Contribution

  • Certificate Public Page UI Fix and PDP Redirection
  • Certificate (Profile) section sharing issue fix
  • UTM parameter added to Certificate public URLs for data tracking
  • Paid certificate template change

Collaborators

Key Results

66.11%
Certificate Downloads Increase
Average certificates downloads improvement
91.62%
Visitor Increase
Average visitors improvement
6 Months
Timeline
Project duration and results timeframe

Skills & Technologies

certificationanalysisorganic-growthtrackingoptimizationproduct-enhancement